The Web Uncovered

While online marketing speaks a lot about online location, if your business has a physical location, they you should consider your target audience as those in your community.  While targeting by location can range from mildly difficult to damn near impossible, there are some tools and tactics that should be implemented.

Firstly, age old outlets like a local business associations and Better Business Bureau have made the transition into the digital world.  Getting placement on their websites could do more for your business any many of the large-scale social networks that don’t have a locality focus.

Even bigger for your business could be map placement.  Googlemaps had become the standard by which people find businesses they need around them.  Luckily for you, Google offers free listings for local businesses on their maps.  You can register for this at Google’s Local Business Center.  Beyond giving local businesses free listings, they also update you on your listing, and even offer analytical insight on how often your listing is viewed and clicked.

If it seems like I am writing a lot about Google products, it is because I am.  Lately it seems like Google has become a factory of clever ideas trying to one-up and out maneuver their competition.  Whether it be Google Squared, (I’ll write about this when its up), set to take on Wolfram-Alpha, or Google Wave, which could end up revolutionizing group projects online, Google is always up to something.

This time it’s Google’s Web Elements.  For those of you who read my blog article on Google Friend Connect Social Bar, this is very closely related.  Simply put, rather than having to reinvent the wheel when you want to add basic functions to your website, you can get them pre-fabricated by Google.  This includes:  Calendar, Conversation, Maps, Custom Search, Video, Presentations, News, and Spreadsheets.  So This is how easy it is:  You want to add a calendar?  click on the calendar on the Web Elements page, type in the the size, links to content, whatever they ask.  Then Google prepares a custom javascript snippet that you can cut and paste into your code.  Couldn’t be any easier!  Check it out for yourself.

While creating duplicate content intentionally as a means to bolster search engine rankings has long been punished by google, some people are being penalized for duplicate content would did not know they were commiting the offense.  This happens when you use the same web  content on multiple or sub-domains.   If this doesn’t make sense, essentially, if you have www.website.com, www.subdomain.website.com, and subdomain.website.com, you could (not always) unknowingly be penalized in google, and other search engine, ranking.  

Google has come up with a nifty way to avoid this.  In their webmaster tools, you can submit a preferred URL by which your site will be indexed.  This means that rather than going through all your (repeated) content, they will index your preferred version, which will keep search results consistent, and save you from getting penalized.  Google spells this out and more details on their Webmaster Blog.

If you look to the right of this post you may notice a little box standing out.  This is the Google Friend Connect Social Bar.  While Google Connect thus far hasn’t proven to be much a useful tool, the Social Bar is an interesting concept.  Essentially this box allows you to see which of your contacts are visiting the same sites as you.  Also, it can reveal people who visit the same sites as you.  Essentially it can help you build a social network around the websites you use, which has a definite value added that other social networks have yet to address.  

Want to add the Social Bar to your website?  Google makes it rediculously easy.  You simply go to their Friend Connect page and edit the look of your Social Bar.  When you are done they give you custom javascript code, which you simply input in your website code, according to where you want it placed.  It doesn’t get much easier than that!  This is a great tool for those also working to build community around their website.  While it may not be the most useful tool at this point, the underlying technology is definitely something we will be seeing more of.

Part of working on the world of online marketing is  that you are straddling two very different worlds.  One on hand you have the seasoned Chief Marketing Officers, whose education and understanding of marketing predates the internet.  They often are confused by the technologies, and attempt to apply their knowledge to the new media, not realizing that a new medium requires a new strategy.  On the other side you have tech-heads, who are absolutely necessary as they hold the key to using these technologies, but often have no basis of understanding marketing principles, or best practices.  Your basic need is to be their middle man, and your endgoal should be to understand both worlds well enough that you can take over both their jobs.

When it comes to online marketing, the most elemental part of traditional marketing that I believe is missed is marketing research.  Once you have your target segment, you MUST answer these questions:

1.  What websites is my target segment patronizing

2.  How are they using the website

3.  What is important to them, and how can I reveal our value added?

If you don’t have a marketing background, think of it like fishing.  If you grab random bait and go to a random body of water, if you catch fish, it was dumb luck.  Most fishermen find out what fish they are targeting, then put together a tackle box of what they need.  The most important part is your bait or lure; without the bite, there is no fish.  Your fishing pole, bait, etc is all dependent on marketing research.

Now let’s just avoid a fishing story.  :)

Last Week, there was an interesting article in the Washington Post regarding “new laws to save journalism.”  Bruce Sanford and Bruce Brown co-wrote this article, where they proposed that journalism can be saved by creating laws that support the industry, which they claim is being murdered by the internet.

While their article is an interesting discussion, it seems completely lined with folly.  First off, they equate the industry of journalism with print, which is a huge oversimplification.  What journalism needs is better business model to adapt to the changing technologies, not stronger copyright laws and antitrust exemption.  The philosophy taken by Sanford and Brown is as bad as the recorded music industry during the past ten years.  As record labels kept their head in the sand, industry outsiders dominated online distribution, like Apple and Emusic.

Matt Cutts, a google employee who blogs regularly on such topics, commented on this article saying:

“Last week I was on vacation down in Florida and I had a chance to tour Thomas Edison’s winter vacation home. The tour guide told us that Edison wired his house and switched on electrical lighting in 1887. Then the tour guide leaned in and quietly mentioned that it took 11 years to install lights in the rest of the town. Why so long? Because the townspeople were worried that cows would stop giving milk.

“I believe good journalism is critically important to a well-functioning society. I love newspapers, magazines, and the journalists that they support. But I disagree with Bruce Sanford and Bruce Brown, and reading their piece reminded me of those townspeople sitting in the dark, afraid to switch on their electric lights.”