The Web Uncovered

Digital Marketing Tools, Strategy & Insight

The Conversation Prism

Posted by Frankie On April - 28 - 2009

conversion-prism2A phenomenal achievement by Social Media experts Brian Solis and Jesse Thomas, The Conversation Prism (V2.0 recently released) is a visual representation of the various categories and associated websites that make up the Social Media landscape. By their own admission, the creators recognize that the constatant evolution of online conversations and communities makes this a snapshot at best. Far be it for any one of us, expert or not, to define social media in such specific terms. However, we should be so lucky that Solis and Thomas have made such an attempt! A clear and crisp image of of the Conversation Prism and it’s many details is difficult to come by online. However it should be noted that a full size 18″x24″ poster is available for purchase at www.theconversationprism.com. (Click to view V1.0 | V2.0)

Lessons from Susan Boyle

Posted by Frankie On April - 24 - 2009

Here is a brilliant blog post from Scott Monty, the Head of Social Media at Ford Motor Company.  While showing how viral video are more than new commercial space, he reveals how the age old interest in the underdog winning, emotional triumph, and other classic story elements are still very powerful.  Susan Boyle, the 46-year old singer who wowed judges at Britain’s Got Talent, showcases this fact, as the clip of her performance has gained 47 MILLIONviews on Youtube in just two weeks.   Scott Monty’s Lessons from this are:

  • Assumptions can limit your creative output
  • It’s okay to take risks
  • Know your audience and connect with them on an emotional level
  • Exceed expectations
  • When we’re constantly hit over the head with polished, branded, uber-cool ads, campaigns and come-ons, it’s refreshing to see a down-to-earth, humble approach. It gets more attention.
  • Read Scott Monty’s article here.

    Youtube Insights

    Posted by Frankie On April - 13 - 2009

    youtube

    Youtube has already been determined as the victor in the world of user-generated video.  This isn’t news.  However, the relatively recent addition of insights in Youtube reveals something that all marketers fear.  What if your content is attracting the wrong audience?

     

    Let me give you an example.  You are selling lingerie, and your target audience is women from ages 20-40.  You find models who make your product look very good, or vice a versa, and you post your video on youtube.  Within a week you have over 1,000 hits, and a 10,000 within a month.  While you are excited about the virility of your campaign, you don’t understand why it is not generating traffic to your website or any signicant sales increase.  Then you look at Youtube Insights at demographics, and find that 80% of the viewers were men, ages 14-24.

     

    The Takeaway:

    Remember, segmentation and product placement are not enough alone.  You have to generate content based on the values of your target segment.  Using themes like pricing and value, or improved body image, could better focus this campaign.  While Youtube gives you only basic segment data, this is enough to know if your framing of content is seriously flawed.

    Video 101

    Posted by Frankie On April - 8 - 2009

    Remember when this was used?While there are many aspects to running an effective online marketing campaign, including video is seen as imperative, especially if there is an intent for going viral. The billion dollar deal that brought Youtube into the Google fold only reiterates this fact. Before we can appropriately address how to approach the use of video in online marketing, we need to understand why it works with people.

    Coming back to Marshall Mcluhan, media is either hot or cold, either interactive or ready-made. The internet transcends these boundaries. I won’t divulge too much here as this is a post of it’s own. However, beyond the fact that humans are visually-based, and that culturally we put a visual emphasis on everything (“’see’ what I mean?”), video has been and will likely be the quintessential example of hot media. Whether it is a cooking recipe, a guitar lesson, or your product commercial, people will choose a video over a typographical description 99 percent of the time.

    Another reason for this is that Video is a mixed medium. It can be visual, audio, and typographical at the same time. This solidifies it as a hot medium.

    The Takeaway: Taking this all into consideration, your target audience wants to come as close to experience your service, product, etc, as possible within the confines of technological ability. If you don’t have a video showcasing your value-added, your competition will, and likely already has. To have an online presence to be multisensorial in a mixed medium.

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